Privacy Policy

Who we are

Gawthrop Financial Group Inc. Operating as “Tune Financial”

What Personal Data We Collect and Why

We collect and keep information about you, which is needed to provide the products and services you request. We may also provide the basic information to a third-party medical service company so they may contact you to arrange any underwriting requirements. These requirements are sent directly to private labs and the insurance companies who will underwrite your application. We do not receive or maintain any copies of this medical information. We may also maintain a database and record the following information. This information is used to assist in the underwriting process and maintain information required by various federal regulations, including PIPEDA in Canada, ALPIPA in Alberta, and BCPIPA in British Columbia, where Tune Financial follows its rules and regulations.

Type of Information we Maintain
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Marital status, date of birth, citizenship status, occupation, health information (only during the underwriting process), net worth, gender, social insurance number, income, name, home address, and phone number. We need the individual’s or company’s written consent to maintain this information and also when any new use of the personal information is to be used. We securely remove and dispose of any personal information that does not have a specific purpose or no longer fulfills its intended purpose. When we request information concerning the status of your insurance policies or information on coverage amounts, beneficiary designations or any values, this information will be provided unless another Independent Advisor Representative is appointed and has obtained a signed release from you. You, as an individual or a company, have a right to make a written request to access any personal information we have on file. This information must be provided within 30 days of receipt of the request. You may withdraw your consent in writing at any time, but this will not allow us to provide service on your policies as it would result in us removing your data, and we would not be able to answer your inquiries. The Insurance or Investment Company you have applied to will have similar privacy policies with the exception that they will keep copies of your application and all information obtained to underwrite your application. This information may include medical and financial data that is used to make an underwriting decision or to process claims in the case of Insurance applications. Investment companies will keep copies of any financial data you have supplied. We will submit this application on your behalf and will also be required to maintain files which will include copies of your applications and any presentations they have used to assist in the transaction. We are also required to provide you with an Advisors Disclosure or Engagement document, complete a needs analysis and send a reason why letter or email.

Your right to access your information

You have a right to access the personal information that we, the Insurance company, the Investment company, have about you in your file. If any of them have information that is not correct, you can have it corrected. Email: admin@tunefinancial.com or call ‍604-538-0404 and speak to our Compliance Officer.

Computer Security

Those engaging in Internet commerce dealing with financial transactions and personal information need to know that the communications are protected. There are many facets to how we at Tune Financial protect such information. We use a separate site https://maximizercrmlive.com to store any information on the business we process.

Cookies

To prevent manipulation on the browser side prior to transmission, to maintain the state once logged in, this site stores information about the user and their session in temporary cookies. To prevent the user or someone else with physical access to the user’s computer from manually editing the cookie file and forging credentials by altering the contents of the cookie, this site employs dynamic session keys to ensure session integrity. At each page load, the key is validated to verify that the session information has not been altered. Similar precautions are taken within HTML forms to prevent “hijacking” of legitimate changes and access. This data center with the servers also employs 24 / 7 managed firewall services and managed intrusion detection.


Compliance Officer: Rob Gawthrop
Contact: rob@tunefinancial.com

Questions?